Principles and Values

 

The Michigan Assistive Technology Loan Fund is values-based

  1. It empowers applicants.
  2. It is consumer-controlled.
  3. It is non-discriminatory.
  4. It meaningully involves disability partners and other community partners.

The Michigan Assistive Technology Loan Fund:

    1. Provides easy access for people with disabilities.
      • Applications are available by phone, by internet, or through local contact with 20 different application sites throughout the state.
      • Assistance with applications is available for people who need it.
      • All documents are in low literacy format.
      • Loan applications are processed promptly.

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    1. Is value-added and provides customer responsive, supports.
      • It offers applicants assistance to find appropriate technology.
      • It offers applicants assistance to find skilled technology needs assessments.
      • It offers applicants assistance to find competitive prices for equipment.
      • It will seek to develop the capacity to provide a secondary market for used equipment, including recycle/resale assistance.
      • It provides follow-up technical support as requested.
      • It will seek to develop the capacity to provide a loan closet to loan technology equipment.
      • It recognizes that assistive technology is a system, not just equipment, and may include in its loans costs for warranties, maintenance contracts and/or training.

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    1. Provides value-based fiduciary stewardship.
      • It uses compassionate collection procedures with supportive services to applicants who cannot repay their loans for reasons related to their disabilities.
      • It is confidential.
      • It provides full and complete notice of its actions and the reasons for them.
      • It provides open options if equipment does not work out for the customer.

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    1. Provides customer responsive terms.
      • There is no minimum loan level and the maximum loan amount is $30,000.
      • Flexible payment schedules are available to accommodate emergencies if possible.
      • Interest Rates are as low as possible.

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    1. Has a collaborative, robust business strategy.
      • It is not a poverty-based model nor does it encourage poverty thinking; it is professional and business-based.
      • It develops multiple funding sources.
      • It invests the funds for maximum benefit.
      • It provides core funding for leverage not loans.
      • There is a good marketing plan.
      • It is run by a stable administrative group.
      • It does not rely solely on funding from banks or government agencies.
      • It maintains real-time quality data.
      • It has a sustainable business strategy.

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